IMS – Infrastructure Management Services is a fast growing business contributing upto 40% of the company's revenues that develops and supports thousands of desktops, laptops, servers, databases and websites. Doyen's infrastructure experts define and deliver the target infrastructure. Our architects are responsible for defining detailed roadmaps for each product and service within their technical domain to take advantage of new technologies.
Our Infrastructure team manages all products and platforms such as desktop, network and database. They are responsible to manage expenses for each product/platform, and service and operational-level agreements. Our team monitors the health and the security of IT systems and escalates issues, performs batch and print operations and manages Incident-problem and change management processes working with application development and infrastructure support. Our team works closely with clients across the Application Development teams and the business units. The team gathers requirements from clients and acts as a trusted and dependable partner.
Some of Our services:
End User Computing:
Cloud:
Remote Administration
Business Advisory:
Network:
Cross Functional:
Data Center Operations:
Other Services:
Remote Operations: DBS deploys new infrastructure across all technical domains. Our team builds new servers and databases, provides day-to-day operational support, and works with clients from the application development groups. This team's focus is to ensure each platform is stable and downtime is kept to a minimum while supporting the rollout of new applications.